Originally published on Fri July 6, 2012 12:53 pm
Groupon and Living Social have sold tens of millions of daily deals and are now a major force in retail. But they rely heavily on getting businesses to offer their goods and services at deep discounts. In exchange, businesses hope for payoff in the form of return customers.
Sometimes, though, the flood of extra business causes more problems than it solves.
Deal-Hungry Crowd
Ailie Ham had just opened Creative Hands Massage in Washington, D.C., when she decided to offer deals through Living Social and Groupon last year.
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